At AdBlue and DPF Solutions, we are committed to protecting the privacy and confidentiality of our customers and website users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website or utilize our services. By using our website or engaging with our services, you consent to the practices described in this policy.

1. Information Collection and Use

We may collect personally identifiable information, such as your name, contact details, and vehicle information, when you voluntarily provide it to us through our contact forms, appointment bookings, or other communication methods. We use this information to respond to your inquiries, provide the requested services, and improve our offerings.

2. Website Usage Data

When you visit our website, we may automatically collect certain non-personal information, such as your IP address, browser type, operating system, and the pages you view. This information is aggregated and used to analyze trends, administer our website, and enhance user experience.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and personalize content. Cookies are small text files stored on your device. By using cookies, we can remember your preferences and optimize our website’s performance.

4. Third-Party Services

We may use third-party services, such as Google Analytics, to analyze website traffic and user behavior. These services may also use cookies and other tracking technologies to collect non-personal information about your interactions with our website.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in delivering our services, subject to strict confidentiality agreements.

7. Consent and Control

By providing your personal information to us, you consent to its collection, use, and storage as outlined in this Privacy Policy. You have the right to access, modify, or delete your personal data. If you wish to exercise these rights or have any questions about your information, please contact us using the information provided at the end of this policy.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the revised policy will be effective immediately upon posting.

Cookie Policy – AdBlue and DPF Solutions

Our website uses cookies to enhance your browsing experience and improve our services. By continuing to use our website, you consent to the use of cookies as described in this Cookie Policy.

1. What are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They enable the website to recognize your device and remember your preferences to provide a personalized experience.

2. Types of Cookies We Use

Strictly Necessary Cookies: These cookies are essential for the operation of our website and enable basic functions, such as page navigation and access to secure areas.

Analytical/Performance Cookies: We use these cookies to analyze website usage and gather statistical information about user interactions, which helps us improve our website’s performance and user experience.

Functionality Cookies: These cookies allow our website to remember choices you make, such as language preferences or font size, to provide a more personalized experience.

3. Third-Party Cookies

We may use third-party services, such as Google Analytics, which may set cookies on our website to collect non-personal information about your interactions with our site. These cookies are used for website analytics and do not collect personally identifiable information.

4. Managing Cookies

You can control and manage cookies preferences through your browser settings. You can choose to accept or decline cookies or set your browser to notify you when a cookie is being sent. However, please note that disabling cookies may affect your ability to access certain features and functionalities of our website.

5. Changes to the Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. The most current version of this policy will always be available on our website.

If you have any questions or concerns about our Privacy Policy or Cookie Policy, please contact us at mekanikslondon@gmail.com.